Frequently Asked Questions

Is this SEO Hosting?

We offer our hosting services using reseller accounts from popular providers including HostGator, Reseller Club, InMotion, Arvixe, NameCheap and more. That means that the servers and the IP addresses of those servers aren’t owned by us. They’re in different data centres across the US, UK and Europe, and have unique AS numbers, owned by the providers that we use to deliver our service.

Also, because they’re shared reseller servers, we’re not the only sites on those servers – therefore, it’s not traditional “SEO Hosting”. Just one of the ways that we help keep your sites safer.

How do you keep my sites safe?

We limit the number of domains per server that we add to protect your sites and also prevent people from using add-on domains.

The servers that we are using are reseller servers provided by large, premium hosting brands including HostGator, Reseller Club, InMotion, Arvixe, NameCheap and more. This means that your sites are hosted on a shared IP address alongside other genuine web sites, generally between 250-1500+ other sites.

We also use the generic name servers provided to us by the reseller provider, meaning that your site’s name servers are the same as hundreds of other sites – eg nsX.asoshared.com (A Small Orange) or nsXX.websitewelcome.com (HostGator).

By using a shared IP address, rather an IP that is dedicated to their service, as some other blog network hosting providers who run their own Virtual Private Servers with providers like Amazon Web Services, DigitalOcean and Linode do, we ensure that your sites aren’t seen to be in a “bad neighborhood”.

How do I add a domain to my account?

Please login to your Dashboard and click the “Add Domain” button. Our systems will automatically provision it on one of our servers, usually within 5 minutes or less. Once it has been added, you will find the cPanel username, password, name servers and IP address on the “My Domains” page.

Do you allow addon domains?

No, we do not allow addon domains. Our hosting accounts are specifically limited to one domain per account, in order to ensure that we are limiting the number of PBN sites that we have on each server, so that your site will blend in and appear more like a natural site.

Can I host Static HTML? WordPress? Other CMS?

Yes, you can. Because our solution is based on the standard cPanel account system, you can host static HTML sites, WordPress sites or sites using other CMS systems using our service, all from within the one account.

How Do I Upgrade My Plan?

Login to your Dashboard, and click “My Plan”. There, you’ll be given the option to change your plan. The system will automatically calculate a pro-rata discount for your current plan and create a new recurring billing subscription via PayPal or Credit Card that has a discounted first month’s fee. It will then cancel your old recurring billing agreement as well.

My site isn’t loading

Please follow the troubleshooting steps in this guide: Help! My Site Isn’t Loading